Return & refund policy

At Lagomberry Bakery, each loaf is baked fresh in small batches using natural fermentation. We want you to feel confident ordering from us, and we are committed to making things right if there is an issue with your purchase.

Returns and exchanges

We accept returns and exchanges for both defective and non-defective products within 40 days of pickup. To be eligible, the product must be returned in new or slightly used condition and brought back in person.

Defective, damaged, or incorrect orders

If your order is damaged, incorrect, or does not meet our quality standards, please contact us as soon as possible. Depending on the situation we may offer:

• a replacement loaf
• a credit toward your next order
• an exchange
• or a refund

Return method

At this time, returns and exchanges are handled in person only.

Refund processing time

Approved refunds are typically processed within 7 days.

How to contact us

Please email welcome@lagomberry.store and include:

• the name used for the order
• the date of pickup
• a brief description of the issue

Because naturally fermented bread is a living product, slight variations in appearance, crust color, and crumb are part of what makes each loaf unique and are not always considered defects. Thank you for supporting small-batch baking.